Based in Haverhill, MA · Serving the Merrimack Valley
Dylan's Electronics Servicing

Local Electronics Servicing
for the Gear You Love Most

Hi, I'm Dylan, an independent electronics technician specializing in pre-2010s game consoles & computers. Hardware faults, software issues, homebrewing, and everything in between.

Give Me a Call See How It Works
PlayStation 1 · 2 · 3 Nintendo 64 · GameCube · Wii Game Boy Family Windows & Mac PCs Xbox · Xbox 360 Sega Systems
Who I Am

One Technician


I'm Dylan, a self-employed electronics technician operating out of Haverhill, MA. I've spent years digging into the hardware and software of retro game consoles and computers. What a good chunk of mainstream shops won't touch, or your uncle says is "super old, man", I can probably service.

My primary specialty is pre-2010s game consoles and computers of all makes and models, with a particular sub-specialty in Sony (PlayStation family) and Nintendo systems. Whether you've got a PS3 with no video output, a seemingly bricked 3DS, or a PC that won't boot, I'll take a look at it.

I try to keep things simple. I believe less in profit than I do treating you, the customer, ethically and like a good friend. You'll always know exactly what's wrong with your machine and exactly what your options are before we ever do a thing with it.

  • Hardware fault diagnosis & repair
  • Software troubleshooting & restoration
  • Sony PlayStation 1, 2 & 3 - sub-specialty
  • Nintendo 64, GameCube, DS, Wii - sub-specialty
  • Console homebrewing at flat rates
How It Works

The Process, Step by Step


Call Me Up

Pick up the phone and give me a ring at (617) 652-0657. We'll talk through your problem, no technical knowledge required on your end. Tell me what your machine is doing (or not doing), and we'll go from there.

Drop Off Your Machine

Bring your console or computer to Vidcomp (163 Washington St, Haverhill). I'll take it in for a 3-day assessment period at no charge to you yet. During that time I'll look at it from every angle: the quickest fix, the most thorough fix, the cheapest option, and everything in between.

You Get Your Options

After the assessment, I'll contact you by your preferred method and tell you exactly what's wrong, and walk you through each repair option with clear pricing.

We Agree, I Get to Work

You choose the option that works best for you. I'll send a repair agreement to your email, you sign off, and I get started. If you decide not to proceed after the assessment, there's a flat $15 diagnostic fee. If you do proceed, that fee is completely waived.

No-repair diagnostic fee: $15 flat. Waived entirely if you proceed.

Transparent, Itemized Billing

Once the repair is complete, you'll receive an invoice by email. It includes an itemized breakdown of every cost: parts and the service category fee, along with a clear explanation of why your repair fell into that category. You will know exactly what each dollar you're spending went to.

Pay & Pick Up Your Machine

Once the invoice is paid, your machine is ready for pickup at Vidcomp (163 Washington St, Haverhill, MA 01832).

Pricing Philosophy

No Surprises.


Costs are determined by repair category and always disclosed in full before work begins. Your invoice will show exactly what costs what, and why.

Assessment

FREE
3-day diagnostic period

Every repair starts with a thorough assessment at no initial cost. You only pay if you decline to proceed.

Homebrewing

Flat Rate
Per console · disclosed upfront

Flat-rate homebrewing. Confirmed compatible first, quoted before I start, no hidden add-ons.

Repairs

Tiered
Based on repair category

Service fee is based on the category of repair. Always explained, always itemized on your invoice alongside parts.

If you choose not to proceed after assessment: There's a flat $15 diagnostic fee. If you do proceed with the repair, that $15 is waived entirely. You pay the cost of parts and the repair category fee. Everything is broken out on your invoice.

Repair Categories

How Repairs Are Priced


Every repair is assigned a category once the work is complete. The category is decided by the nature and complexity of the actual repair performed. Each category has a fixed service fee range that it will never go above or below. Parts are always billed separately at cost, on top of the category fee.

Category assigned after repair. You won't be quoted a category number upfront, you'll be given an estimate for a fee range based on what the repair looks like. The final category is assigned when the work is done and will always be explained on your invoice.
You're always informed. If your repair looks like one category at first, but its discovered to be a different or more expensive category later, I will always inform you first, let you know the new estimated price range, and get your permission to continue with the repair. You won't be surprised with a new higher cost.
One category per repair. If a repair touches more than one category, for example, a component swap that also requires resoldering a broken port, only the higher category is charged. You will never be billed two category fees for the same repair visit.
Fixed ranges, no exceptions. The fee for a Category 2 repair will always fall between $35 and $80. A Category 4 repair will always fall between $140 and $200. These ranges do not flex based on the device brand, age, or how long it took me.
You pay for parts. You pay for the parts ordered in the repair, plus a 20% markup.
Category 1
Basic Service
$20 – $45

Fast, tool-light jobs with no soldering required. Includes cleaning, cosmetic hardware swaps, and consumable replacements.

  • Dust removal, contact cleaning, laser lens cleaning
  • Thermal paste replacement
  • Shell / case swaps (no board work)
  • Button membrane, battery cover, rubber feet replacement
  • Trivial cosmetic hardware fixes
Category 2
Component Replacement
$35 - $80

Full disassembly with part-in, part-out replacements. No soldering, but requires careful handling and moderate time.

  • Optical drive swaps (PS2, PS3, GameCube, Xbox, etc.)
  • RAM, HDD, SSD upgrades or replacements
  • Fan replacements, power supply swaps
  • Handheld screen replacements (Game Boy, GBA, DS line, PSP)
  • Laptop keyboard replacements
  • CMOS battery replacement and clock resets
  • Controller board / daughterboard swaps
Category 3
Basic Soldering & Board Work
$65 - $120

Requires a soldering station.

  • Port resoldering. USB, power jacks, AV ports.
  • Capacitor replacement (small quantity, through-hole or accessible SMD)
  • Fuse replacement, simple trace repair
  • Controller stick and port resoldering
  • Headphone jack resoldering
  • Single-component SMD work with accessible pads
Category 4
Advanced Board Work
$140 - $200

Long, high-skill jobs with some risk of unrecoverable failure. These may result in referrals to other technicians if I feel that someone who has more experience in the niche of the problem would be better.

  • Large amount of capacitor recapping
  • Multi-point trace repair
  • Motherboard-level diagnostics with repair
  • Chip-level fault isolation and repair
  • Laptop motherboard repair (power circuitry, etc.)
  • Voltage regulator and power section repair
Category 5
Data Recovery & Storage
$80 - $350

Hardware-level recovery carries no guarantee of success. A partial fee applies even on failed attempts, which will always be disclosed upfront.

  • Software-level recovery / OS reinstall with data preservation
  • BIOS Flashing / Recovery
  • UEFI Password Removal
  • HDD/SSD data transfer from a dying but still-going drive
  • Corrupt filesystem recovery
  • Game save recovery from memory cards or internal storage
  • Partial hardware failure recovery attempt
  • Failed NAND / flash storage diagnosis
Category Scope Service Fee Range
1 - Basic Service Cleaning, cosmetic, no soldering $20 - $45
2 - Component Swap Part-in, part-out replacements $35 - $80
3 - Basic Soldering Port work, single caps, traces $65 - $120
4 - Advanced Board Work Recapping, BGA, multi-point repair $140 - $200
5 - Data Recovery OS reinstall, corrupt filesystems, dying drives $80 - $350

Drop-Off & Pickup

I currently accept local drop-off and pickup only, through Vidcomp in Haverhill. No packaging or postage needed, just bring it in with some kind of note with your name and contact so I know who's who.

Local Drop-Off

Drop off and pick up at Vidcomp
163 Washington St
Haverhill, MA 01832

Shipping

Mail-in and return shipping options are not available yet.

Coming Soon

Vidcomp · 163 Washington St, Haverhill, MA 01832

Get in Touch

Contact


Phone is always the best way to get things moving, but if you'd rather reach out another way, here's where I'm at.

Call or Text

(617) 652-0657

Best for getting a repair started or asking quick questions.

Email

dylans_electronics_servicing@proton.me

Good for non-urgent questions. I check it regularly.

On YouTube

Watch Me Work

Dylan's Electronics Servicing on YouTube

I post videos of repairs on gear I've bought, and occasionally customer repairs with their permission. Teardowns, diagnostics, soldering, the works.

▶ Visit the Channel
Service Agreements

Terms of Service


When a job is confirmed, I'll send you the relevant service agreement by email before any work begins. You'll need to sign off on it before I touch anything. You're welcome to read either document here in full at any time before committing to a single thing.

📄 Repair Terms 📄 Homebrewing Terms 📄 Assessment Terms